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Check that you have the latest version of Word Please note that in this case, you need your license product key during the installation process:ī.

If you for some reason need to or want to download and install the full version of EndNote you can download it from the below link.

Open EndNote and choose EndNote: Check for updates., and run the automatic update check. The EndNote 20.1.0 update provides compatibility with Apple Silicon-based Macintosh. Check that you have the latest version of EndNote

Click here to read support article: Word, EndNote and M1 chip compatibility A.

Contact the add-in vendor and ask for an update. Your add-in is not compatible with this version of Word. If your system has the Apple M1 chip, and your getting an error message in word stating that Word can’t load an add-in: "Word could not load an add-in.

Here are some suggested solutions to missing or non-working EndNote CWYW toolbar in Word for Mac. Click here for our webshop, or email us at info (at)